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Call: (770) 887-2363
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J.D. Power
Best in Customer Satisfaction with Residential Electric Service among Cooperatives, 2 out of 3 Years
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Commercial FAQ

Commercial FAQ's

I am moving into your service area. How do I obtain service?

We recommend you contact our Commercial Representatives directly or contact our Customer Service Center by telephone (770) 887-2363.

Is there a deposit when obtaining service?

The amount of the deposit will vary by the size of the facility.

Are there any fees when obtaining service?

The base non-refundable construction fee for temporary service is $180.00. There is a $55.00 fee for re-connection of an existing meter and a $5.00 membership fee for new members. Long line extensions and underground service may have other additional fees. Request that the field representative for your service identify any additional fees.

Does Sawnee work on equipment inside my building?

Sawnee maintains and repairs all items up to the meter on most commercial sites. We recommend seeking a licensed electrician to review any concerns about inside wiring. If you're not sure about who owns the equipment, contact our Commercial Representatives directly or contact our Customer Service Center by telephone (770) 887-2363.

What is single-phase service and three-phase service and which is the least expensive?

Single-phase service is generally used for residential and very small commercial applications. Three-phase service is used when you need to operate large motors or equipment. Most retail stores like grocery stores have three-phase service. Three-phase may not always be the best choice for your business or operation. We recommend you talk with our Commercial Representatives directly about your particular situation.

I have a unique question and need individual help, what do I do?

You may telephone our Customer Service Center or contact our Commercial Representatives (770) 887-2363.

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©2021 Sawnee EMC. We're More Than Electricity, We're Service

  • My Account
    • Paying Your Bill
      • Download App
      • Pay My Bill
      • Payment Options
      • PrePaid Metering
    • Your Account
      • Account Login
      • Apply For Service
      • Billing Alerts
      • View Usage Data
    • Outage Info
      • My Outage
      • Outage & Storm Center
      • Outage Map
      • Report Outage
      • Streetlight Problem
  • My Cooperative
    • Company Info
      • Contact Us
      • Mission and Vision
      • Document Library
      • Facts and Figures
      • Board of Directors
      • What is a Co-op
      • History
      • Service Area
      • Careers
    • Membership Info
      • Member Benefits
      • Member Communications
        • Newsletters
        • Facebook
        • Twitter
      • Member Events
        • Annual Meeting
        • Director Elections
      • Patronage Capital
    • Community
      • Consumer Advisory Task Force
      • Education Programs
        • Power Town
        • Lineworker Scholarship
        • Youth Scholarship
        • Washington Youth Tour
      • Operation Round Up
      • Relay for Life
  • Member Services
    • For Home
      • Energy Audits
      • FAQs
      • Plug-In Vehicles
      • Rate Schedules
    • For Business
      • FAQs
      • Rate Schedules
      • Understanding Demand
      • What We Offer
    • General
      • Installing Solar
      • Limited English Proficiency
      • Lost Members
  • Energy Solutions
    • Save Energy & Money
      • True Natural Gas
      • Energy Audits
      • Energy Savings
        • 101 Easy Ways to Save Energy and Money
        • Energy Saving Tips
      • Home Energy Adventure
      • Watt Uses Watts
    • Rebates and Programs
      • Load Management
      • Rebates and Incentives
      • Smart Savers
      • Virtual Solar
    • Renewable Energy
      • Green Power
      • Solar Energy
      • Department of Energy
  • News & Events
    • News
      • Press Releases
    • Communications
      • Facts and Figures
      • Newsletters
      • Social Media
        • Facebook
        • Twitter
      • Recipes
    • Events and Projects
      • Annual Meeting
      • Director Elections