Commercial FAQ's

I am moving into your service area. How do I obtain service?
We recommend you contact our Commercial Representatives directly or contact our Customer Service Center by telephone (770) 887-2363.

Is there a deposit when obtaining service?
The amount of the deposit will vary by the size of the facility.

Are there any fee(s) when obtaining service?
The base non-refundable construction fee for temporary service is $160.00. There is a $40.00 fee for re-connection of an existing meter and a $5.00 membership fee for new members. Long line extensions and underground service may have other additional fees. Request that the field representative for your service identify any additional fees.

Does Sawnee work on equipment inside my building?
Sawnee maintains and repairs all items up to the meter on most commercial sites. We recommend seeking a licensed electrician to review any concerns about inside wiring. If you're not sure about who owns the equipment, contact our Commercial Representatives directly or contact our Customer Service Center by telephone (770) 887-2363.

What is single-phase service and three-phase service and which is the least expensive?
Single-phase service is generally used for residential and very small commercial applications. Three-phase service is used when you need to operate large motors or equipment. Most retail stores like grocery stores have three-phase service. Three-phase may not always be the best choice for your business or operation. We recommend you talk with our Commercial Representatives directly about your particular situation.

I have a unique question and need individual help, what do I do?
You may telephone our Customer Service Center or contact our Commercial Representatives (770) 887-2363.