You may visit our main office in person or contact our Customer Service Center by telephone (770) 887-2363.

The level of deposit as outlined in Policy 307, Service Security Deposit - Residential, is based on the "score" a new member receives when requesting service. The "score" refers to the "Unique Energy Industry Credit Scoring System" that is utilized by Equifax. A signed membership application is also required.

The base non-refundable construction fee for temporary service is $180.00. There is a $55.00 next day service fee for re-connection of an existing meter, and there is a $5.00 membership fee for new members. Same day service, long line extensions, and underground service may have other additional fees. Request that the field representative for your service identify any additional fees.

You may contact our Customer Service Center by telephone (770) 887-2363

You may contact our Customer Service Center by telephone (770) 887-2363

You may contact our Customer Service Center by telephone (770) 887-2363 or email us at customerservice@sawnee.com.

You may contact our Customer Service Center by telephone (770) 887-2363 or ask our energy expert (marketing@sawnee.com).

Sawnee has a few rate schedules applicable to residential homes. You may visit our website or contact our Customer Service Center by telephone (770) 887-2363 to inquire.

Yes, you can text Sawnee EMC’s Customer Call center at (678) 999-8124 during the normal and extended operating hours of the call center.

Sawnee maintains and repairs all items up to the meter. We recommend seeking a licensed electrician to review any concerns about inside wiring.

You may contact our Customer Service Center by telephone (770) 887-2363 or email us at customerservice@sawnee.com.